Job title: Korean Speaking Team Leader
Job type: Permanent
Emp type: Full-time
Industry: Call Center / IT-Enabled Services / BPO
Salary type: Annual
Salary: negotiable
Location: East
Job published: 2021-06-16
Job ID: 34179
Contact name: Fion Karis Woon
Phone number: +6563818280
Contact email:

Job Description

Our client is one of the largest contact centre in the world. Currently it is seeking a Team Leader for Korean Speaking. You will requires to managed a team of 10-15 Accounts Specialist that will requires them to call the Korean market in Korea. 
  • Monday - Friday 8am-5pm
  • Salary up to $5000 with up to $1000 KPI incentive
  • Performs transaction monitoring to ensure client's service quality is consistently achieved in accordance to service level standards set
  • Coordinates and distributes work, monitors workloads and backlogs and makes necessary adjustments
  • Identifies areas of improvement and to be able to introduce new structures and improved processes as required
  • Minimum a Diploma in any field
  • 2 years of experience in leading a team
  • Has experience in B2B, B2C sales as well as on-line sales
  • Excellent verbal and written communication skills in English and Korean as you will be required to managed a team of Korean speaking that will only serve the Korean Speaking client in Korea. 
Interested applicants please send your resume to We thank you for your application but only shortlisted candidates will be notified. 
Fion Karis Woon Yun Shia
Transcendent Business Services Pte Ltd
EA: R1110743/10C5505